Terms and Conditions

Shipping:

Sweet Vanilla offers free standard shipping with Australia post. Delivery times are dependent on your location but are typically 2-7 working days in Australia. Regional areas outside of metro areas, please add an additional day to delivery estimates.

Order delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorisation. Sweet Vanilla cannot be held
liable for any delay in delivery once the item is dispatched.

Unfortunately we are unable to redirect any orders once they have been dispatched.

PLEASE NOTE: Unless your product is faulty, shipping and handling charges will not be refunded and we will not pay for the cost of sending the goods back to Sweet Vanilla.